Case Study
Meet Dr. Richard Monoson, a self-described “dinosaur” chiropractor and founder of Monoson Chiropractic in Valley Village, California. For decades, he resisted the pull of new technology, relying on handwritten notes to document each patient visit. His practice thrived, but documentation became the part of the job that drained him most, consuming hours that could have been spent with patients.
“I was de-energized to grind through the paperwork.”
Despite his efforts to modernize, previous digital systems hadn’t solved the problem. They felt rigid and impersonal, forcing him into templates that didn’t reflect how he practiced or thought. The result was a constant tension between staying compliant and staying connected to patient care.
Over time, paperwork stopped being a routine task and became a source of fatigue that clouded his enjoyment of the work itself.
Everything changed when his assistant, Ashley, introduced him to Rheo AI scribe. She saw how much time he spent catching up on notes and suggested Rheo as a way to simplify his workflow and save time.
Though skeptical at first, Dr. Monoson gave it a try and quickly found himself working in a completely new way.
Rather than using Rheo as a passive listening tool, Dr. Monoson discovered its strength as a transcription assistant. After each patient visit, he dictated what he would have otherwise typed manually.
This approach mirrored his natural thought process, eliminated the fatigue that came with typing, and allowed him to complete documentation while his thoughts were still fresh. Over time, this new rhythm became second nature, helping him move through his day with less stress and greater focus.
With Rheo, Dr. Monoson saw immediate improvements in documentation speed, accuracy, and overall efficiency. What had been the most frustrating part of his day became one of the most efficient.
“There’s no way I would ever go back. This has completely changed how I approach my day.”
Dr. Monoson’s experience with Rheo shows how technology can enhance, not replace, the way chiropractors practice. By simplifying documentation, Rheo helped him save time, improve accuracy, and reconnect with the purpose behind his notes.
He hopes his story inspires other chiropractors, especially those who see themselves as “stuck in their ways,” to take a fresh look at modern documentation tools. He knows many EHR systems can feel rigid and impersonal, focused more on checkboxes than care. Rheo offers something different: a way to bring focus, clarity, and pride back to daily documentation.
What was once a chore is now a process he enjoys—one that gives him greater confidence in his notes and more time for patient care.
Discover how Rheo AI Scribe can help you save time and focus on care. Book a demo today.
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