Reduce Claim Denials with AI: How Rheo Scans Your Chiropractic Notes for Compliance Red Flags

Rheo, your AI assistant inside ChiroTouch,  just got even smarter. One of its newest talents, Compliance Scan, helps chiropractors catch issues that lead to denied claims, rework, or audits before a claim is submitted.

Rheo’s AI-powered Compliance Scan helps chiropractors reduce claim denials by identifying documentation errors in real time.

Why Chiropractic Billing Compliance Scanning Matters

Catch denials before they happen

Rheo reviews your documentation and linked codes before submission. It spots billing inconsistencies and helps you correct them at the source, your notes.

Speed up your reimbursement cycle

Clean claims move through payers faster. With fewer errors and no need for rework, you get paid more quickly and predictably.

Reduce administrative stress

Instead of manually reviewing every note or waiting for billing staff to flag issues, Rheo gives you real-time feedback, right in the charting workflow.

Consistent, compliant documentation reduces audit risk over time.

What Rheo Scans for in Your Notes

When you click “Compliance Scan” in ChiroTouch Rheo scans your chiropractic documentation in seconds, flags potential red flags, and guides quick fixes before you submit a claim.

Here’s what Rheo is looking for:

• SOAP alignment. Are the subjective complaints supported by objective findings and mapped to a relevant diagnosis?
  
  
• Treatment fit. Do treatments align with documented complaints and exam results?
  
  
• CPT accuracy. Are codes like 98940–98942 supported by the number of spinal regions treated?
  
  
• Compensatory findings. Are you noting clinically relevant findings, even if they’re not billable?

Common Errors Rheo Catches (and How to Fix Them)

You’ll see real-time suggestions like these:

• “Left SI joint treated but not documented in findings.”
  
  
• “Three regions billed; only two supported in the note. Review 98941 vs 98942.”
  
  
• “Subjective neck pain lacks corresponding objective finding. Add or adjust documentation.”
  
  
• “Modifier may be required based on concurrent services. Review payer policy.”

Each message includes suggested next steps, so you can fix the issue on the spot.

How Rheo’s Compliance Scan Works Step-by-Step

Using Rheo’s Compliance Scan is simple:

1. Finish your chart note.
   
   
2. Review Rheo’s suggestions.
   
   
3. Update your note if needed.
   
   
4. Submit your claim with confidence.

You stay in control. Rheo’s suggestions are just that: suggestions. But they’re backed by payer rules, industry standards, and real-world chiropractic documentation patterns.

Benefits for Chiropractors, Billers, and Practice Owners

Whether you’re a chiropractor, biller, or office manager, Rheo’s Compliance Scan saves time and supports smarter billing:

• For chiropractors. Less rework and fewer denials. Just cleaner notes that support the services you provide.
  
  
• For billing staff. Fewer claim resubmissions and faster revenue cycle turnaround.
  
  
• For the practice. Higher payer acceptance rates and reduced audit risk.

Results from Clinics Using Rheo Compliance Scan

In pilot programs, chiropractic practices using Rheo’s Compliance Scan during charting saw:

• A drop in claim rework within the first 30 days.
  
  
• Faster reimbursements due to fewer documentation-based denials.
  
  
• Less time spent chasing corrections after the fact.

Coming Soon to All ChiroTouch Cloud Users

Rheo Compliance Scan continues to evolve to help in more areas of your practice. Enablement, onboarding, and training materials will be available in the ChiroTouch Community and through in-app help resources.

Submit with Confidence

Rheo’s Compliance Scan is more than a feature. It’s your built-in check engine light. It helps you prevent errors before they cost you time or money, and it streamlines compliance so you can focus on patient care, not payer policies.

Whether you’re aiming to reduce rework, improve your billing workflow, or avoid costly denials, this new capability inside ChiroTouch Cloud delivers peace of mind, fast.

Schedule a demo

See Rheo in action. Book your personalized demo of ChiroTouch and discover how smarter compliance can unlock better billing outcomes.