How to Choose Chiropractic Practice Management Software - Chirotouch


When evaluating new chiropractic practice management software or chiropractic EHR, practices should look for:

  • Expertise. Was it designed by experts specifically for chiropractors?
  • Ease of use. How easy is it to access, to learn, and to use?
  • A completely integrated system. Is it a truly integrated system whose functions work together seamlessly?

ChiroTouch is a fully integrated, paperless choice that easily satisfies all of these criteria.

If you knew that the right chiropractic practice management software could streamline patient scheduling, optimize office workflow, shave many hours a month off your charting time, and automate payment and billing practices, wouldn’t you have to consider it?

Modern chiropractic solutions can offer all of those efficiencies and more. If you’re not yet using a chiropractic electronic health record (EHR), your practice is losing money.

But how do you choose “the right” chiropractic practice management system? We’ve compiled a list of considerations to help you determine the best system for the needs of your practice.

Is It Designed Specifically for Chiropractors?

To make the most of your investment in practice software, you’ll want to be sure the product you’re considering is reliable, the company is trustworthy, and the product comes with no security issues. Here are some things to things to think about:

  • Does the company have a good reputation? An internet search can help you learn valuable information about the company. Also, talk to colleagues about the system they’re using and whether they’re happy with it.
  • How long has the company been in business? While it’s not failproof, longevity can be a good indicator of reliability and customer trust.
  • Is the software updated regularly? You don’t want to invest in a system that’s using outdated technology. New products are more likely to have features designed to be faster and more efficient, thus saving you time and money.
  • Does the product have a large number of users? Ask the sales representative. If the answer is yes, they’ll be more than happy to tell you.
  • Has the company invested considerable resources in the security and stability of the product? Again, ask the sales rep. They should have easy answers immediately available.

Is It Easy to Use?

Easy to use key on keyboard

It doesn’t matter how many fancy features your practice software has if chiropractors and staff can’t figure out how to use them. Here are some things to look for:

  • How easy is it to access? While on-premises systems can meet the needs of many practices, cloud-based chiropractic practice management software offers greater access.
  • How easy is it to get started? Again, cloud-based systems have the advantage here. You won’t have to deal with unexpected issues with downloads or installation.
  • Is it easy to learn? Look for a system with in-app help and a short learning curve. Also ask about training resources. Are they adequate? Are they easily accessible and easy to follow?
  • How intuitive is the workflow? The best solution will make all functions available quickly and easily, no matter where you are in the system.
  • How modern is the interface? An outdated, clumsy interface may signal a product that needs functionality updating.
  • What kind of support comes with it? Is there a robust and easy-to-access online knowledge base? How about phone support?

Does It Have the Features Your Practice Needs?

Smiling group

The right system will address the needs of everyone in your practice. Here are some questions to ask to be sure that it does:

  • Does it offer online scheduling capabilities? The ability to schedule appointments online is rapidly becoming a must-have service. You don’t want to lose out on potential patients because another practice offers a convenience that you don’t.
  • Does it have integrated billing processes? If you have an insurance practice, look for integrated claims management and a streamlined payment function.
  • Does it have features designed to make charting fast and easy? Look for a system that uses automation and macros to simplify SOAP notes.
  • Does it offer the ability to create reports and manipulate data? A full-featured system will let you access insightful data to help improve your practice’s performance.
  • Is it paperless? Paperless is fast becoming the standard for modern EHRs. Paperless systems offer multiple advantages in efficiency, cost, and ease of use.

Why Consider ChiroTouch?

Put simply, ChiroTouch meets all these needs and more. It’s a fully integrated chiropractic practice management software and chiropractic EHR that’s expertly designed specifically for chiropractors. Because ChiroTouch was made for you, it offers everything you need to run a more efficient practice.

Specifically for Chiropractors

Here are some of the features and benefits you’ll realize with a ChiroTouch subscription:

Twenty Years of Expertise

Trusted partner stamp

ChiroTouch’s reliability is unsurpassed. Our product is used by 21,000 providers and in 13,000 practices in the U.S. And word-of-mouth is our greatest asset: 50% of ChiroTouch users are referred by a friend or colleague.

Why? Because we are THE experts in chiropractic EHR. Chiropractors have been relying on ChiroTouch for over 20 years, and we only do chiropractic — all day, every day. We have thousands of loyal customers who have been with us for 10 years and counting.

ChiroTouch is made in the USA, and with more than 300 employees, we employ more than 50 developers, all based in the US. We also hire more trainers and staff than anyone else in the industry.

And we know the US healthcare market.

50% Clients from Referrals

ChiroTouch offers multimodal support, and our clients love it. Users can take advantage of our extensive knowledge base, which includes hundreds of articles, webinars, and podcasts designed to inform and enhance your use of ChiroTouch.

Customer Service

You will also have access to phone support to get questions answered quickly and get back to what you do best — caring for patients.

Excellent Support Ratings

Best Support

✔ ChiroTouch security is second to none. We have invested heavily in penetration testing. We use robust security standards compliance with world-class infrastructure securely in AWS to keep your practice and patients safe. And we’re regularly updating. We thought of everything so you won’t have to worry about data hacks or security breaches.


Ease of Use

✔ ChiroTouch is easy to access. ChiroTouch has all the advantages of a cloud-based system, making it easy to access and use. You can access ChiroTouch anytime, anywhere, and from any device. All you need is a browser, and we take care of the rest.

✔ ChiroTouch is easy to learn. ChiroTouch includes an intuitive in-app help feature that knows where you are in the system and what you need help with, instantly giving you step-by-step guidance when and where you need it.

We also offer easy-to-follow tutorials and hundreds of online resources to make learning easy for all members of your practice. Our multiple options let you learn when you want and how you want.

Support and Training

And our CTCommunity, a forum for ChiroTouch users, is an invaluable source of information, including detailed staff training videos for everyone in your practice.

All of this support is available to ChiroTouch users, yet ChiroTouch is so user-friendly that on average, it takes our clients only [XX time] to be up and running on their own.

✔ ChiroTouch is easy to use. We’ve done the hard part to make it easy for you.  ChiroTouch is an all-in-one chiropractic EHR with an intuitive workflow. All patient information is accessible from one screen, including demographics, treatment plan, problem list, chart notes, codes, and images.

User Friendly and Intutive

What’s more, the layout is designed to meet the specific needs of all the roles in your practice: chiropractor, chiropractic assistant, front desk staff, and billing.

Addresses DC's Top Concerns

Addresses CA's Top Concerns

The advanced level of integration in ChiroTouch also allows for seamless patient flow for every visit — from check-in to billing.

Information entered in one area automatically transfers to other relevant locations in the system so everyone in your practice is always — and instantly — up to date.

Powerful Features

✔ ChiroTouch is a powerful chiropractic practice management system and chiropractic EHR. It simplifies every aspect of running your practice, saving you time and money and freeing you to spend more time with patients.

✔ ChiroTouch makes documentation a breeze. Our streamlined and integrated functionality puts an end to falling behind on charting.

Macros library

Chiropractors can create SOAP notes in 15 seconds using our pre-built and customized touchscreen macros, while still in the exam room with a patient.

Customer fact

And our users feel secure about their charting, knowing that ChiroTouch makes possible the most CMS-compliant documentation in the industry.

Audit Comfort

✔ChiroTouch has fully integrated billing and payment functions designed to work seamlessly for any type of practice. If you’ve ever worked with payment processing systems and insurance claims clearinghouses that don’t talk to each other, you know how frustrating it can be.

ChiroTouch simplifies the payment process so that everything is integrated with a single sign-in — saving you time and money and getting you paid faster.

Loves Integration

Whether yours is a cash or insurance practice, billing and payments are streamlined and easily accessible from check-in or check-out. For insurance practices, claims management integration simplifies billing, reduces denials, and increases revenue. The system also lets you see and collect insurance co-pays at check-in or check-out. 

ChiroTouch also accommodates practices with pay-per-visit package plans by letting you know at sign-in how many visits are used and how many remain. For practices that use membership plans, ChiroTouch simplifies billing with an automated monthly payment function.

Insurance Specialist Choice

✔ChiroTouch, as a fully integrated electronic EHR, allows you to run a 100% paperless office. This functionality provides data that offers valuable insights into your workflows. With this feature, you can create actionable reports to improve practice procedures. Our clients love that the reporting feature is easy to use and data is easy to export.

ChiroTouch also lets you take advantage of other benefits of a paperless practice, including:

  • Ability for all practice staff to access all patient records from anywhere.
  • Fewer errors due to inaccurate or incomplete records.
  • Easy updating of patient records at each appointment.
  • Reduction in costs associated with paper records, including transcription, chart maintenance and storage, and automated coding.
  • Increased security.
  • A smoother experience for patients, which can lead to improved return rates.

See What ChiroTouch Can Do for Your Practice

Smiling Chiro with Spine Model

If you’re envisioning the difference a fully integrated, paperless chiropractic practice management solution and chiropractic EHR can make to your practice, ChiroTouch can make it happen.

We’d love to show you more of the many ways a ChiroTouch subscription can help you and your staff run a more efficient practice. Book a no-obligation demo today to learn how we can help your practice be the best it can be.

And if you’d like to stay in the know on the latest information on the chiropractic profession, sign up for our newsletter.

Have a well-adjusted day!

Chiropractors, your job just got a lot easier.

Join our Newsletter

Receive this content and more right in your inbox.

Are you a Biller?

Learn how to get paid faster with less re-work.