Chiropractic Practice Management: How to Increase Profits | ChiroTouch
July 26, 2018 by ChiroTouch Article EHR, Patient Care, Business Management, Billing

Chiropractic practice management software helps to keep your business organized, but did you know it can also save your chiropractic practice money and help increase your profits? Read on for more.

Chiropractic Practice Management Software Can Increase Profits

One of the best investments any chiropractic practitioner can make is purchasing high-quality chiropractic practice management software. As you well know, time is money, and the right chiropractic practice management software saves you the former so you can make more of the latter. Efficient chiropractic practice management software eliminates many of the tedious tasks that take up too much of your time and that of your staff, allowing you to spend more time focusing solely on patient care. That, in turn, increases patient retention, the key to the success of any practice. Satisfied patients lead to good word-of-mouth referrals. Think of it as a holistic approach, as your state-of-the-art chiropractic practice management software ensures the daily flow of your practice works smoothly, from appointment scheduling to billing. When everything works well, you and your patients are happy. Even patients who are satisfied with their care may consider seeking treatment elsewhere if they experience frequent issues with billing or record-keeping or long wait times in the office because of scheduling problems. The truth is that good patient care is the basis of your practice, but it is not the only thing patients will take into consideration. Without stellar management, you could lose patients to competitors who run their practices more efficiently than yours — and more than likely, those competitors have a better chiropractic practice management software in place.

The right chiropractic practice management software can improve your bottom line in various ways. For example, good inventory control is crucial for sales. You need a system that keeps track of every item, so you don’t run out and lose revenue, or overstock your supplies and end up paying for supplements and equipment that end up sitting on shelves. Without question, your chiropractic management software should integrate with your chiropractic billing software, so you can instantly see your revenue status and have claims processed quickly and correctly, with no need for the manual input that so often results in errors. When claims are consistently submitted correctly, you don’t have the expense of re-submission and other reimbursement delays.

Good chiropractic practice management software reduces your overhead costs, indirectly increasing revenue. You may not need to hire as many employees to run your office, and the employees you do have are likely to feel more satisfied with their jobs when they work with top software. They aren’t bogged down by engaging in menial tasks such as data entry or trying to straighten out problems caused by human error or ancient technology. There’s also a practical aspect, as when you use top chiropractic management software, you don’t need to waste money on extra storage space for all of your files. You’ll cut down on paper, photocopying, printing, and the dozens of other expenses that really add up over time.

Patient check-in software via iPads and other tech connected with your chiropractic management software allows you to streamline your office procedures. An efficient, well-flowing practice may allow you to see additional patients each day because many of the obstacles causing delays are eliminated or reduced through technology. One additional patient visit per day adds up to considerable revenue, and some chiropractors may streamline their practice to accommodate even more patients.

Along with additional patients, good chiropractic software helps ensure that patients who are scheduled for an appointment show up. No-shows are a big drain on your finances. The reason for patients not coming in when scheduled is often due to inadequate communication. Good chiropractic software can send patient appointment reminders and allows patients adequate time to cancel so you can fill their slot and also reschedule their appointment.

Patients are rightly concerned with the quality of the care they receive. Positive experiences generate the word of mouth that is so crucial to expanding your practice. When you wear two hats, as practitioner and small business owner, the demands of the business may affect how you execute patient treatments, even if you don’t realize it. Once you have complete confidence in your chiropractic management software, you can focus totally on your patients. Even if that means just spending a few more minutes with each person, it can make a tremendous difference in the way a patient feels about your practice. No one goes into the chiropractic field with the idea they will spend much of their time arguing with insurance companies over coding errors or other financial and billing minutiae. With first-rate chiropractic practice management software, you’re able to do what you set out to do in the first place, which is care for patients. You’re no longer in danger of losing patients to competitors merely because of inadequate software. Fewer distractions equal better patient satisfaction, and that’s the kind of word that gets around.

Chiropractic Practice Management Software

What should you look for when choosing chiropractic practice management software? First, you want a company with a good track record. Don’t just take a salesperson’s word for how their chiropractic practice management software will transform your practice and increase your profits. Validate those claims with other practitioners who can give you firsthand information about how the software improved their business. You should ask those practitioners what they like and what, if anything, needs improvement in the software. What downsides or unexpected obstacles have occurred? Does their staff like the software, and have they mentioned what in particular works well or doesn’t? What kind of feedback have they received from patients as to scheduling and billing? Real world answers are critical when you are making a choice on such an essential part of your practice.  What you want to hear is that, now experienced with this particular software, current users would make the same choice again. An affirmative answer, especially when it is enthusiastic, you know that’s a practice management system well worth considering.

When choosing a chiropractic practice management software system, look at how the software deals with billing and invoicing, appointment scheduling, and reminders and compliance issues. The last thing you want is an audit, but the right chiropractic practice management software automates compliance and minimizes the chances of an audit occurring. Have a list of questions prepared and make sure the company’s representative answers each of them to your satisfaction. If the representative isn’t sure about something, the person should get back to you with an answer within 24 hours. You want a chiropractic software system with good, reliable customer service. If your questions aren’t answered promptly when you are considering such a major purchase, that’s a red flag. Questions your staff have once the software is installed may not receive answers in a timely manner.

ChiroTouch Practice Management Software

ChiroTouch practice management software provides chiropractors with every tool they need to run an efficient, effective practice. From the minute the patient walks in the door until they leave, our chiropractic practice management software enables patients to have the smoothest experience possible. And when communication is enhanced between patient-practice and your staff, you’ll notice an increase in smoother workflow and revenue. This is just a sampling of what ChiroTouch offers, along with unlimited live support if you or your staff ever have questions. Call us today and schedule a demo.

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