The Importance of Eligibility Verification

For many providers, the ability to verify a patient’s eligibility prior to submitting a claim has been out of their reach. However, patient eligibility verification is a crucial part of any practice’s process to reduce claim rejections and denials of patient insurance coverage and co-payments up-front.   Ineligible patient insurance coverage is the leading cause of claim rejections and denials by payers.  It […]

5 Steps for a Strong Denials Management Process

How much time does it take your practice to manage claims denials? It’s probably much more than you would like to spend.   Of all efforts you put toward ensuring your practice is financially successful, managing denials may be the most critical step. Having a strong denials management process can help you recoup significant revenue that would otherwise be […]

Implementing nutrition as another way to enhance patient care and cash flow

Many practices find themselves curious about implementing nutrition, yet overwhelmed by expansive product lines. The uncertainty of where to start and what to do leaves practices lost in the details.  Practices often find they’re working with a clunky and less than effective approach to implementation/communications, and ultimately resulting in underwhelming results with cash flow and […]

Best Practices on Telehealth

With providers rapidly moving towards offering telehealth services many are seeking out best practices for this new service offering. One of the areas that providers must make sure to consider is the documentation requirements that may vary from a standard office visit. In a document released by Optum, a health information technology and services firm […]

Get on the Right Track with Telehealth Implementation

External circumstances have forced healthcare providers into the world of telehealth in a rapid and unexpected fashion, leaving little time for understanding and preparation as to how telehealth works. CMS and other payors continue to roll out and clarify telehealth guidelines. Brandy Brimhall, expert in chiropractic insurance billing with ChiroTouch, provides clarity to assist practices […]

Email Compliance: Federal CAN-SPAM Regulation

Under the extraordinary circumstances brought about by the novel coronavirus (COVID-19), it has become vitally important that Chiropractic offices stay in touch with their patients, updating them on office hours, social distancing measures, and the benefits of Chiropractic in maintaining good health. As a result, many offices are sending blast communications to their patient lists […]

HIPAA Changes: What You Need to Know, Including Protection Against Ransomware

  Straight from Washington DC’s recent HIPAA and Cybersecurity Regulators Symposium, Dr. Ty Talcott teaches you what you need to know to about keeping your practice safe from cyber threats before it’s too late. In this webinar, Dr. Ty, aka The Compliance Guy, shares the latest protocols to protect your practice from ransomware attacks as well […]

Customers Show Improved Compliance with CTSecure

Customers show improved compliance with CTSecure Source: TechValidate

Resource Links for a Chiropractor’s Guide to to Security in the Digital Age

-The HIPAA Journal: HIPAA Compliance Checklist https://www.hipaajournal.com/hipaa-compliance-tips/ -HIPAA Security Checklist for Healthcare https://www.healthit.gov/sites/default/files/comments_upload/hipaa-security-checklist.pdf -HealthIT.gov: Office-based Physician Electronic Health Record Adoption https://dashboard.healthit.gov/quickstats/pages/physician-ehr-adoption-trends.php -U.S. Department of Health & Human Services https://www.hhs.gov/hipaa/for-professionals/faq/2001/is-the-use-of-encryption-mandatory-in-the-security-rule/index.html -HIPAA Encryption Requirements https://www.hipaaguide.net/hipaa-encryption-requirements/ -American Health Information Management Association: Privacy and Security Audits of Electronic Health Information (2014 update) http://bok.ahima.org/doc?oid=300276#.XLT7Q-hKiUl -PC Magazine: How Much Does a […]

Medicare Diagnosis For Medical Necessity

Reports by the Office of Inspector General have pinpointed that DCs now have one of the highest error rates in documentation out of all Part B Medicare Providers. There is a significant lack of understanding of the difference between clinically appropriate care and medically necessary care. Often, it begins with the initial visit miscues on […]

Case Study: Improved Compliance

This case study of Scott N. MacAdam Chiropractic Corp. is based on a December 2018 survey for ChiroTouch customers by TechValidate, a 3rd-party research service. View the full case study here

2019 Quality Payment Program – What You Need to Know

The Quality Payment Program Final Rule for Year 3 was released on November 1, 2018. The ruling finalized participation and program requirements for 2019 reporting. This webinar, featuring guest Jennifer Hay, clinical regulations specialist, will help you understand the new opt-in policy. We will also bring to light new paths for reporting and how ChiroTouch […]

7 Steps to a Compliant Financial Policy

This webinar featuring guest Kristi Hudon provides an understanding of the basics of developing financial policies and a fee system based on facts and figures rather than intuition and misinformation. Sound financial policies are necessary to improve the business aspect of your practice and pave the way for patients to pay, stay and refer others. […]

What to Include in Your Chiropractic Practice SOAP Notes

The mnemonic term SOAP – Subjective Objective Assessment Plan – was devised as a way for doctors to document their patient’s progress. The SOAP note style is best used during routine office visits vs. the initial visits of episodes of care, which are laid out in an Evaluation and Management (E/M) style. When documenting the […]

What Does It Mean to be a “Certified” Chiropractic EHR Software?

Certified Chiropractic Software – There are many options out there when it comes to chiropractic software. When deciding on a chiropractic software, be sure that is it a certified EHR. Here’s why! Certified Chiropractic Software As a chiropractor, it is essential that your software protects your patients’ data and meets Meaningful Use standards. Certified chiropractic […]