How to Use InTouch to Keep Patients Engaged, Informed, and Retained

Did you know, the average practice loses over $3,200 a month from missed appointments? Recapture that lost revenue with our chiropractor patient communication and engagement tool called InTouch that makes it easy to email or text customers from wherever you are. In this short webinar, you will learn how to easily set up reminders, recall […]

Start Your Year Off Right with ChiroTouch

If your New Year’s resolution is to pick up some time-saving software tips and tricks, this webinar is for you! Hot off the heels of our popular “Wrap It Up 2020” webinar, in this session we will dive deeper into readying your software for a successful 2021 including insurance policy management, reporting statements, alerts and […]

Podcast Episode 14: Billing & Coding Resolutions for the New Year With Kathy (KMC) Weidner

Podcast Episode 14: Billing & Coding Resolutions for the New Year With Kathy (KMC) Weidner Kathy (KMC) Weidner of KMC University speaks with ChiroTouch specialist Dr. Brian Blask on the biggest coding and billing pitfalls plus the most important resolutions chiropractors should make for a successful 2021. About Guest Speaker, Kathy (KMC) Weidner Kathy Weidner, […]

Billing and Coding Hints and Tips: Say Goodbye to Senseless Denials

When denials start flooding the office, and the monies start exiting quickly, we search to find the answers, not realizing the issue began when the claim was submitted. When it comes to billing payers, being proactive is the catalyst to success. Listen in as billing and coding expert, Yvette Noel from KMC University, along with […]

Coding and Practice Update: The New E/M Codes Part 2

Learn how and when to bill your patients correctly using the proper codes and modifiers. Staying informed is the key to getting paid. Learn from our expert guest speaker along with our ChiroTouch team members in our monthly webinars dedicated specifically to billing and coding. The new E/M coding rules go into effect January 1, […]

Coding and Practice Update: The New E/M Codes Part 1

Learn how and when to bill your patients correctly using the proper codes and modifiers. Staying informed is the key to getting paid. Learn from our expert guest speaker along with our ChiroTouch team members in our monthly webinars dedicated specifically to billing and coding. Join billing and coding expert, Kathy Mills Chang, MCS-P, CCPC, […]

The Importance of Eligibility Verification

For many providers, the ability to verify a patient’s eligibility prior to submitting a claim has been out of their reach. However, patient eligibility verification is a crucial part of any practice’s process to reduce claim rejections and denials of patient insurance coverage and co-payments up-front.   Ineligible patient insurance coverage is the leading cause of claim rejections and denials by payers.  It […]

Coding & Billing w/ Kathy Mills Chang; “Medicare :To bill, or not to bill. That is the question – Part 3″

This is the third part of our “To Bill or Not to Bill” series and in this 90-minute webinar, billing and coding expert Kathy Mills Chang, MCS-P, CCPC, CCCA goes over the new ABN (Advance Beneficiary Notice) form with ChiroTouch Senior Trainer, Marty Madison as they explore this topic to help you answer the question: […]

5 Steps for a Strong Denials Management Process

How much time does it take your practice to manage claims denials? It’s probably much more than you would like to spend.   Of all efforts you put toward ensuring your practice is financially successful, managing denials may be the most critical step. Having a strong denials management process can help you recoup significant revenue that would otherwise be […]

Medicare: To Bill or Not to Bill, That is the Question Part 2

This is the second part of our “To Bill or Not to Bill” series and in this 70-minute webinar, billing and coding expert Kathy Mills Chang, MCS-P, CCPC, CCCA goes over the new ABN (Advance Beneficiary Notice) form with ChiroTouch Senior Trainer, Marty Madison as they explore this topic to help you answer the question: […]

Contactless Payment Methods in a Post COVID-19 Practice

For many offices even in times before pandemic worries, collecting payment AFTER the visit historically has been a challenge. Now COVID-19, and the human contact-worry factor that comes along with it, has complicated the scene further. Pulling out a credit card to pay or even opening the mail, have become activities your patients think twice […]

Medicare: To Bill or Not to Bill, That is the Question

Many people see their chiropractors for more than just adjustments and you as a provider should bill for those services. But when dealing with Medicare and other payers, how, and more importantly, when can we bill codes other than adjustment services? Join billing and coding expert, Kathy Mills Chang, MCS-P, CCPC, CCCA, and ChiroTouch Senior Trainer […]

Coding and Billing Hints and Tips: Spring Cleaning Your AR Part 3

In Parts 1 & 2 of this webinar series, Kathy Mills Chang, MCS-P, CCPC, CCCA, discussed collection and cleanup of outstanding AR and Marty Madison, ChiroTouch Senior Trainer, showed us invaluable reports, tools and settings in ChiroTouch to make that process a reality. In Part 3, you’ll hear from those same industry leaders, as well […]

Implementing nutrition as another way to enhance patient care and cash flow

Many practices find themselves curious about implementing nutrition, yet overwhelmed by expansive product lines. The uncertainty of where to start and what to do leaves practices lost in the details.  Practices often find they’re working with a clunky and less than effective approach to implementation/communications, and ultimately resulting in underwhelming results with cash flow and […]

Coding and Billing Hints and Tips: Spring Cleaning Your AR – Part 2

In Part 1 of this webinar series, Kathy Mills Chang, MCS-P, CCPC, CCCA, discussed putting a process in place for collecting outstanding AR and Marty Madison, ChiroTouch Senior Trainer extraordinaire, showed us invaluable tools in ChiroTouch to make that process a reality. In Part 2, you’ll hear from those same industry leaders on how to […]