Podcast Episode 20: How to Find Lost Money

Money has the potential to get lost if the patient credit card on file is replaced (lost, stolen, name changed, etc.) but the information in your system is not updated. In this episode, we tackle the fiscal impact of lost money due to card declines and the concept of decline minimization with Crystal Sarto of Global Payments.

Decline minimization is a free feature available to CTPayments users, but you must request it be enabled. If you currently have CTPayments and would like to turn on decline minimization or if you are not sure if its already enabled, contact Global Payments for help. If you’d like to learn more about the CTPayments service, contact us here.


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