The goal of any biller/collector is to get each claim paid in full. There are a variety of reasons why the claim, or any part thereof, may be denied. In this installment of our Billing and Coding webinar series, Kathy Mills Chang, MCS-P, CCPC, CCCA, will begin this town hall by providing a high-level overview of how to manage insurance appeals. Becoming familiar with appeals management is essential to prevent the practice from losing monies by way of erroneous claims submissions, claims denials, and even requests for refunds of previously paid funds. Knowing when and how to execute appeals is vital for a successful practice.

Following Kathy’s overview, there will be an open Q&A session where Kathy and ChiroTouch team members, Senior Trainers Marty Madison and Grace Gomez, will answer your questions about how to handle appeals and mispayments in ChiroTouch. Join us to learn more about insurance appeals and have your billing questions answered by our specialists. Register today!

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