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The Importance of Eligibility Verification

For many providers, the ability to verify a patient’s eligibility prior to submitting a claim has been out of their reach. However, patient eligibility verification is a crucial part of any practice’s process to reduce claim rejections and...

Aug 27, 2020 Read More

5 Steps for a Strong Denials Management Process

How much time does it take your practice to manage claims denials? It’s probably much more than you would like to spend.   Of all efforts you put toward ensuring your practice is financially successful, managing denials may be the most critical...

Aug 25, 2020 Read More

Screening and Documentation Procedures in a Post-COVID-19 World

As states begin to reengage some sectors of the economy, businesses are being asked to develop COVID-19 preparedness and response plans. For clinics developing their plan it is important to consider adding screening procedures to minimize the spread of...

May 21, 2020 Read More

Best Practices on Telehealth

With providers rapidly moving towards offering telehealth services many are seeking out best practices for this new service offering. One of the areas that providers must make sure to consider is the documentation requirements that may vary from a...

Apr 24, 2020 Read More

Email Compliance: Federal CAN-SPAM Regulation

Under the extraordinary circumstances brought about by the novel coronavirus (COVID-19), it has become vitally important that Chiropractic offices stay in touch with their patients, updating them on office hours, social distancing measures, and the...

Apr 10, 2020 Read More

Steps to Keep Your Patients and Staff Safer During the COVID-19 Outbreak

Chiropractors in many states are considered an essential business, and therefore, may remain open during shelter-in place orders. If you are treating patients in office, you may need to amend your operations in order to flatten the curve. On behalf of...

Apr 9, 2020 Read More

Telemedicine Considerations During the Time of COVID-19

Telemedicine Considerations During the Time of COVID-19 By Kathy Mills Chang, MCS-P, CCPC, CCCA We’re always hoping to learn new things but WOW, we didn’t expect to be immersed in so many new things at once. In the world of healthcare, depending on...

Apr 2, 2020 Read More

COVID-19 Coding Conundrums

COVID Coding Conundrums By Kathy Mills Chang, MCS-P, CCPC, CCCA During this uncertain time, Chiropractors have been called on to care for our communities in ways out of standard methods. This means that some practices may need to know diagnosis codes for...

Mar 31, 2020 Read More

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