There are a great many benefits to a solid, supportive practice management system. However, is it possible that your EHR software may be stifling your practice’s development? A good chiropractic software system should be tailored to suit your individual needs and should help you streamline your business to achieve prosperous and steady client growth. Let’s take a look at some of the telltale signs that your chosen technology may be stalling your success.
It’s Not Scalable
It’s vitally important that your chosen EHR be able to grow along with your practice. If you find yourself creating more and more workarounds and running up against the boundaries of your EHR, it may be time to look at alternate systems that can support the amount of growth you envision for the future of your practice.
It’s Not a Total Practice Management Solution
Do you find yourself needing multiple software systems to handle your complete business? Having to transition from system to system and missing out on the continuity between billing, patient flow, and scheduling (to say the least) can slow down your practice. If you’re constantly working to reconcile information between your multiple software systems, it may be time to trade up and opt for a more comprehensive solution that allows you to get back to the task of managing your practice instead of your software.
It’s Not Supported
Do you find your EHR software company to be exquisitely hands-off? Do your peers and mentors tout alternative EHR software systems and recite better customer support experiences? What about key industry leaders? Is your EHR software company present at events? Does it have backing by key figureheads within the chiropractic community? Does it offer an extensive support system for its clients? A supportive EHR software system should be ready with updates to keep your office compliant with government mandates, able to provide a comprehensive support package, able to prove a commitment to the chiropractic industry, and most of all, available to support you when you need them.
It’s Not Customizable
Does it feel like you are trying to fit a square peg into a round hole when running your practice with your current EHR software? You may be suffering from a lack of customizability. This means a greater number of time-consuming workarounds, sub-par patient service interactions, and challenging internal processes. If your EHR software system can’t fit your unique practice, it might be time to find a competing software system. Something that supports your workflow and can streamline rather than stifle your practice.