Software Support

Our dedication: It’s the difference between “I left them a voicemail” and “They answered my question.” It’s the distinction between “I don’t think they’re understanding my particular situation” and “Wow – they get it. They really get it!”

No scripts… No stopwatch… Just the highest standards in the industry. Period.

So when you hear “It’s the service behind the software that turns the software into a solution,” we’re not just saying it. We’re living it. Each and every one of us. Each and every day.

Personal Account Liaison

acc_support_liaisonAlthough we provide you with a robust team of support staff who are waiting to take your call, we also offer you a personal account manager to be there expressly for you and your practice every step of the way.

Your account manager will be your constant point of contact from the moment you become a ChiroTouch client as a proactive and active presence to be a close partner in helping you along your path to success. Our account managers are expertly trained in all aspects of ChiroTouch and maintain the highest level of knowledge in both the software, and your particular practice.

Live One-On-One Training

acc_support_webinarGet personalized care from our training specialists and learn first-hand through our remote online training sessions.

Each purchase comes with 4-6 weeks of one-on-one training with you and your staff to ensure you are comfortable and optimally prepared to go live with your ChiroTouch system.
Our expert trainers will take you through a comprehensive training course to put you in a position to go live with confidence. Our extensive ChiroTouch training consists of of 5-8 separate live, remote training sessions with you and your staff lasting 1-2 hours per session.

Paired with our client web portal and documentation, these training courses will give you the tools you need to revolutionize your practice from day one.

Fully Customized Solutions

acc_support_customizedWith our completely customizable macros, editable system lists, available care packages and tailored fee schedules, you can create a system adapted to your particular office. Modify security restrictions, allowed amounts, alerts, default screen views, reports, and form templates specifically for your practice.

Access to MyChiroTouch Community

acc_support_myctportalOur devotion to our clients has encouraged us to develop our support beyond the software to encompass a new level of community and communication

MyChiroTouch is an online client portal that provides you with practice management tools and information to connect you to your software, your practice, and your patients. Our extensive compilation of tools including training materials, webinars, and Online Chiropractic Software Services and Support and support utilities gives you complete access to an ever-evolving array of practice-building resources.

  • Information about new services
  • Training documents, videos, and recorded webinars to help you refresh your skills and learn about new features.
  • The latest ChiroTouch news to keep your practice up-to-date.
  • ChiroCode ICD-9 & HCPCS search utility so that you can quickly find that chiropractic code.

Go to the practice management software information section for more information on CTServices: CTReminders, CTIntake, and CTSecure.