The busy chiropractic office simply cannot afford to stagnate. Innovation must be a part of every business model in order to provide the best service to each and every patient—and to ensure the future success of the practice. For the members of the ChiroTouch family, that future is built in.
To be a part of the innovation ChiroTouch has created, the right technology must be in place. Chances are that your practice is already set up to incorporate ChiroTouch into your processes. To confirm, please call us at 800.852.1771 and we’ll be happy to discuss your particular requirements.
ChiroTouch is a Client/Server application. This means that all your patients' data is stored on a single computer designated as the server and is accessed by multiple workstations called Clients.
This design allows for easier management of your software, better performance, less errors, and increased scalability. The result is a more reliable system that is able to grow with your office.
ChiroTouch utilizes industry standards. This is extremely important. Your practice and patient information is YOURS. You own your ChiroTouch system and the data that it stores.
Some systems store data in a propriety encrypted format, guaranteeing that you must continue service with them, pay to have access to your own patient information, or you simply lose years of hard work. Other systems are built on old or uncommon data platforms limiting what you can do with the system and its potential/scalability for future improvements.
ChiroTouch is built on the backbone of Microsoft Visual Basic .NET and Microsoft SQL Server .NET. These are two worldwide industry standard platforms that are supported by Microsoft and a community of seasoned professionals, dedicated to its support and service. Micorsoft SQL Server is the most robust and secure database platform in the market today.
The server is the command center for all computers running ChiroTouch in your office. Reliability and performance are the two most important aspects when making your decision. Due to your office's dependency on the server, it needs to be capable of running 24/7 without problems.
This is why it is important to dedicate your server for ChiroTouch. Using your server as a workstation is NOT recommended. The information and services ChiroTouch managesÂ are invaluable to your practice. You wouldn't want to jeopardize this critical component of your practice with other non-essential applications.
You will want to ensure that your data is properly protected from viruses, theft, fire, and power surges. An automatic nightly backup of your patient data is a minimum requirement to ensure reliability. It is also highly recommended that you keep a backup of your data off-site in case of theft or fire. The more precautions you take, the quicker you can get your office up and running in case of a system disaster.
Lastly, you want to choose a server that will meet the increase in demands while your office grows. This will ensure that you will not have to purchase a new server for the next 3-5 years because of a decrease in performance.
It is important to match your workstations to their specific tasks within your practice. A workstation that is exclusively used for running ChiroTouch will not need the resources as one that is being used for a multitude of computer programs and services. It is important to understand that the additional hardware and software you install and services you run on your workstations can affect ChiroTouch. Things like spyware, viruses, and unnecessary startup or system programs & services can slow down or crash your computer.
You should know the computing behaviors of your staff to ensure that ChiroTouch will not be jeopardized with these problems. The best piece of advice we can give you is to buy quality hardware from name brands, match your computing needs with the hardware you buy, and have a professional setup it all up
We do it for you!!! YES, it's that simple. Get peace of mind with our automated, integrated, and reliable offsite backup that's monitored daily by CT Support.Online backup services ARE NOT created equil:
You are responsible for backing up your data. If you lose your data, recovery may be difficult and costly. Backing up your data is the best thing you can do to protect your office's data, your patients' data, and to preserve your paperless environment. Your understanding of the backup process is crucial to a successful backup.
Although ChiroTouch customer support initially setup your scheduled backup of files onto your local server, they are not responsible for taking that second step. This is your responsibility. We strongly encourage that you hire a network professional to handle your backup procedures. Have a qualified IT technician contact Customer Support immediately to create a backup plan.
Backing up your data will only take a few minutes of your time, and it's worth the effort. Remember, it is your responsibility to make sure this is done daily, that is, if you don't sign up for CTSecure.
ChiroTouch is a Client/Server application so it needs a secure and stable network. Wired networks work best for connectivity and uptime, yet are not as mobile as a wireless network. In order to be connected to a wired network you need to be physically plugged into the router/hub.
Wireless networks are great for mobility, but can have serious connection problems if not planned correctly. Wireless networks can be compromised by environmental interferences such as: outside interference, concrete walls, other wireless devices, poor placement of wireless access points, etc. ChiroTouch requires a stable wireless network environment. In an unstable wireless network environment, ChiroTouch will report connection lost errors and will not run as expected.
Whether you choose a wired or wireless network, we recommend that you hire a network professional with appropriate networking installation/configuration experience to setup your network.
Call us at 800.852.1771 or fill out the form below and a ChiroTouch representative will contact you.